

Does this grievance require a formal workplace investigation?
This 2-minute diagnostic assessment is designed to help determine:
- Whether a grievance meets the threshold for a formal, independent investigation
- Or whether the matter may be more appropriately managed through informal or internal processes
Knowing when a matter requires a formal investigation is critical.
Workplace Investigations Assessment
Why Complete This Assessment?
- Reduce legal and compliance risk - Identify complaints that may trigger investigation obligations under Fair Work and related legislation.
- Make confident, defensible decisions - Gain clarity on whether a formal investigation is proportionate to the issue raised.
- Protect impartiality and credibility - Assess whether your internal team can remain objective, or if independence is required.
Managing a workplace complaint is a high-stakes decision.
- Act too slowly and you risk Fair Work exposure, escalation, or long-term cultural damage.
- Act too aggressively on a minor issue and you risk unnecessary disruption, cost, and loss of trust.
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